You may return products purchased from Fine Auto Store under the following conditions:

• The return request is made within 7 days of delivery.
• The product is unused, undamaged, and in its original packaging, including any tags, labels, or accessories.
• The product must be in resellable condition without signs of wear, installation, or alteration.

Certain items are not eligible for return, including:

• Items marked as final sale or non-returnable at the time of purchase.
• Custom or special-order items.
• Items that have been used, installed, or damaged due to misuse.
• Products without original packaging, tags, or labels.

• Initiating a Return: To request a return, contact our customer support team at [Your Contact Email/Phone Number] within 7 days of receiving the item.
• Return Authorization: Once your return is approved, you will receive a Return Authorization (RA) number and instructions on how to proceed with the return. Please include the RA number in your return package.
• Shipping the Return: Customers are responsible for the cost of return shipping, except in cases where the product was incorrect or defective. We recommend using a trackable shipping method, as Fine Auto Store is not liable for items lost or damaged during return shipping.

• Once we receive your returned item, it will be inspected to confirm it meets our return conditions. We will notify you of the return approval or rejection within 3-5 business days.
• If the return is approved, we will process the refund as per our refund policy below. If the return is rejected, the item will be returned to you, and no refund will be issued.

• Refund Method: Approved refunds will be processed to the original payment method within 7-10 business days of return approval.
• Deductions: Original shipping charges and return shipping costs are non-refundable. If the return is due to an error on our part (e.g., incorrect or defective item), we will cover the return shipping cost.
• Partial Refunds: In some cases, a partial refund may be granted for items that show signs of wear or are not in original packaging, at Fine Auto Store’s discretion.

• Exchange Requests: If you would like to exchange an item for a different size, model, or color, please contact customer support. Exchanges are subject to product availability.
• If an exchange is not feasible, we will process a refund according to this policy, and you may place a new order for the desired item.

• If you receive an item that is damaged or defective, please notify us within 48 hours of delivery. We may request photos or additional information to verify the damage or defect.
• We will arrange for a replacement or a full refund, including any shipping costs, once the issue is verified.

• Orders may be canceled before they are shipped. Once shipped, the order cannot be canceled and must be processed as a return.
• To cancel an order, please contact our customer support team as soon as possible.

For any questions about our return policy or to initiate a return, please contact us at:

• Email: fineautoweb@gmail.com
• Address: 17-A Montgomery Road, Lahore, Pakistan